Eurofloors Inc.

Reviews

• Nirmala Emani

  Mar, 15 2018
  ★ ☆ ☆ ☆ ☆
  WARNING - BEWARE OF FALSE ADVERTISING OF MATERIAL: I went with Euro Floors by recommendation of my contractor and had the worst experience. I encourage you to look for a reputable big dealer for all your countertop needs.
  
  First Peter (the owner) came by my house with a box of "Sile Stone" samples and asked me to choose a color which I did, a bright white Quartz Counter and he also measured the cabinets. He even let me keep the Sile stone 2" square sample to show my husband. So far so good. I went by his office to submit the deposit and return the sample.
  
  The day of the install came and come to find out he mis-measured the island and forgot to include the space for the dishwasher. Now he tells me I have to pay another $2000 to have the counter top recut. I needed it immediately as I had family in town so I agreed with no choice. He recut and returned the next day only to find that the countertop has an imperfection (a grey spot on a bright white countertop) and he did a poor job installing it, not screwing it securely, caulking done poorly. I still none-the-less gave him the payment believing that I had finally at least received my countertop.
  
  3 months have gone by and I noticed that the Quartz, which is supposed to be stain resistant, is having staining issues. Anything that falls on the countertop, coffee, juice, fruit all stains the countertop. Having white countertops this is a problem. I called Sile Stone who told me I need a warranty ID front the dealer so I called Euro floors. He asked me what brand the countertops were and I told him Sile Stone as that's what I had chose. He told me to double check the underside of the counter which suspiciously had nothing written on it. Come to find out he gave me a NO-NAME brand countertop with no warranty and claims that's what I chose. UNBELIEVEABLE! I paid $5000 thinking I was paying for a premium Quartz Sile Stone countertop with product warrant only to find out he cut corners and gave me some no-name brand and charged me the premium price just to make money on me! You're better off going with a big box store like Home Depot or Lowes at least they give you what you paid for.
  
  

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